You may return most new, unopened items within 30 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
We cannot accept returns on ingredient items (consumables). If you are sent an incorrect ingredient due to our error, we will do our best to get the correct item out to you in a timely manner and at our cost. Make sure and check the contents of your order upon arrival and please notify us immediately of any discrepancies.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

Returns Form

To return a product please fill out the form below and we will contact you shortly.
  • If you know your order number, please enter it above.

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